■How do I earn and use Gacha Medals?
You can obtain Gacha Medals in some Gacha options, including "THE GAME Gacha" and "Pickup Gacha".
Depending on the type of gacha, you can earn different medals, such as “THE GAME Medals” and “Pickup Medals.”
After collecting a certain number of Gacha Medals of the same type, you can exchange them for characters and weapons at the Exchange for the relevant gacha, located within the Shop.
※For details on characters and weapons that may be exchanged, check the "Gacha Details" screen in-game.
■I'm not earning Gacha Medals.
Please check the details of the Gacha you are pulling. The kind of Gacha Medals you receive will differ according to the type of Gacha.
There are some types of Gacha, such as Free Gacha, where you can't earn Gacha Medals.
*To confirm whether you can receive Gacha Medals, check in the Gacha details by going to Gacha > Appearance Rates/History > Gacha Overview.
■Do Gacha Medals expire?
Gacha Medals acquired through "THE GAME Gatcha" and "Pickup Gacha" do not expire; however, the roster of characters and weapons available for exchange has a limited period.
For more details about exchange lineups and availability periods, please check the details for the currently running Gacha.
FAQs Regarding Gacha Medals
*Reported issues are being reviewed in sequence and any relevant updates will be announced through in-game notices or other official channels. Our support team will contact you if individual assistance is required or additional information is needed.
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