■When is the date updated?
The date is changed every day at 04:00 JST (19:00 UTC).
■Can I repeat my purchase?
Continuous Supply Drops can only be additionally purchased when there are fewer than 149 days remaining.
■I didn't receive rewards (I would like to claim them retroactively).
After purchasing Continuous Supply Drops, you will be able to obtain rewards when the date is changed and you go to the Home screen.
Rewards that you were ineligible to claim, for instance, for days you didn't log in after purchase, cannot be claimed later.
■If I transfer my account, will I also be able to transfer the Continuous Supply Drops I purchased?
Yes, this will transfer.
Please note that even when using the same device, if a new account is made, you will not be able to transfer the Continuous Supply Drops. We encourage you to be careful.
■Can Continuous Supply Drops that are currently in use be transferred to another account?
Access to Continuous Supply Drops cannot be switched to another account. We appreciate your understanding.
FAQs Regarding Continuous Supply Drops
*Reported issues are being reviewed in sequence and any relevant updates will be announced through in-game notices or other official channels. Our support team will contact you if individual assistance is required or additional information is needed.
*Please rest assured that your feedback and suggestions have been received and carefully noted. However, we may be unable to respond to each inquiry individually.
*Please understand that we may not be able to respond to inquiries regarding information not announced through in-game notices or other official channels.
*Depending on the nature of your inquiry and current support volume, it may take some time for us to reply.
*Please note that inquiries submitted on weekends or public holidays may be responded to on the next business day or as soon as possible thereafter.
*Inquiries submitted in unsupported languages will not receive a response.
*Please note that our support team does not respond to any sales or promotional inquiries regarding our products or services.