■Where can I purchase them?
▼Purchasing in-game
To make a purchase, start at the bottom of the game screen and go to Shop > Store Purchase.
▼Purchasing from the official Web Store
Purchases can be made using the link below:
https://webstore.kj8-thegame.com/?language=en
■What are the differences between Paid Dimensional Crystals and Free Dimensional Crystals?
While they are generally used in the same way, some content can only be accessed with Paid Dimensional Crystals. Thank you for your understanding.
■Which gets consumed first? Paid Dimensional Crystals or Free Dimensional Crystals?
When used in-game, Free Dimensional Crystals are consumed first.
*Excluding contents that only consume Paid Dimensional Crystals.
■Can I use Paid Dimensional Crystals I bought on platforms besides the one I purchased them on?
If the same account has Paid Dimensional Crystals, they can be used on different platforms (iOS, Android, Steam).
FAQs Regarding Dimensional Crystals
*Reported issues are being reviewed in sequence and any relevant updates will be announced through in-game notices or other official channels. Our support team will contact you if individual assistance is required or additional information is needed.
*Please rest assured that your feedback and suggestions have been received and carefully noted. However, we may be unable to respond to each inquiry individually.
*Please understand that we may not be able to respond to inquiries regarding information not announced through in-game notices or other official channels.
*Depending on the nature of your inquiry and current support volume, it may take some time for us to reply.
*Please note that inquiries submitted on weekends or public holidays may be responded to on the next business day or as soon as possible thereafter.
*Inquiries submitted in unsupported languages will not receive a response.
*Please note that our support team does not respond to any sales or promotional inquiries regarding our products or services.