You can play on multiple devices (platforms) by transferring data to the devices you wish to play on. After transferring, you can share player data between the original and new devices.
*You are not able to log in to multiple devices at the same time. *Purchases of Paid Dimensional Crystals, Defense Force Passes, Continuous Supply Drops, etc. will also be shared between devices.
For information about transferring, please check here.
*Reported issues are being reviewed in sequence and any relevant updates will be announced through in-game notices or other official channels. Our support team will contact you if individual assistance is required or additional information is needed.
*Please rest assured that your feedback and suggestions have been received and carefully noted. However, we may be unable to respond to each inquiry individually.
*Please understand that we may not be able to respond to inquiries regarding information not announced through in-game notices or other official channels.
*Depending on the nature of your inquiry and current support volume, it may take some time for us to reply.
*Please note that inquiries submitted on weekends or public holidays may be responded to on the next business day or as soon as possible thereafter.
*Inquiries submitted in unsupported languages will not receive a response.
*Please note that our support team does not respond to any sales or promotional inquiries regarding our products or services.