Account Recovery / Accidental Uninstallation

▼If you have linked your account

1. Install KAIJU NO. 8 THE GAME on the device you wish to transfer your account to.
2. On the Title Screen, go to the right side of the title screen and tap Title Menu (≡) > Data Transfer.
3. Select a data transfer method, and log in to the account selected.
4. Confirm your Player ID and Player Name, then select "OK".

If you still have any questions after checking the steps above, please contact us via the Contact Support button at the bottom of the site.

▼If your account is not linked

Please contact us via the Contact Support button at the bottom of the site. For the "Type of Inquiry", select "Account Recovery". Fill in the required information and submit your request.
We will review your information to determine if it meets the account recovery requirements. If it does, we will help you recover your account.

Please review the details related to account recovery (apply for a passcode).

▼If you are unsure whether your account is linked

Please check if you have received the email under the subject line: "Account Linking Complete", which was sent to the Apple/Google account used for account linking.