"Invalid Device Error" is triggered by the platform's device authentication feature.
This issue is implemented as a security measure to ensure the integrity of app, and may vary depending on your device environment.
Please refer to the following information and troubleshooting steps.
If necessary, please try adjusting your device settings or updating your device.
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■Update your device to the latest OS version
■Please ensure that your device's date and time match your local time.
If your device's time settings are incorrect, it may cause authentication issues.
Please adjust the date and time settings on your device to match your local time
▼Google Play Help
https://support.google.com/android/answer/2841106?hl=en
▼Apple Support
https://support.apple.com/en-us/101619
■Confirm if your device is Play Protect certified
*For Android devices only.
1. Open the Google Play Store app
2. Tap the profile icon at the top right,
3. Tap Settings > About > Play Protect certification
4. Please follow the instructions should "Fix device issue" appears.
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If you see "Device is certified" when checking your Play Protect verification status but still encounter an authentication error, our Support Team will do our best to investigate the issue.
In such cases, please contact support team for further investigation.